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Zoho Business is multiple Zoho applications under a single roof.

Zoho Business is offered in a free version and paid version. The free version includes a basic set of applications and some of the infrastructure features, such as application management, user management and locations.

Zoho CRM

Affordable On-Demand CRM for Small Business Complete CRM Solution: Sales, Marketing, Customer Support, Inventory Manager, Microsoft Outlook Plug-in, Reports & Dashboards.

Zoho CRM has been challenging Salesforce as a viable CRM alternative for managing customer relationships. More importantly, they have been raising eyebrows over at Salesforce, when you consider the price, breadth of features, ability to customize application & ease of use.